Questions, answered plainly
Everything about sending, privacy, tracking and billing. Still stuck? The contact page reaches a human.
Is Mailvern free?
Mailvern has a free tier that lets you run condition based campaigns with personalization and the built-in editor, up to 1,500 emails a month. Paid plans start at $1 a month and add tracking, scheduling, analytics, auto-run and higher limits.
Is there a trial for paid plans?
Yes. Every paid plan comes with a 3-day free trial, so you can try Starter, Pro or Workspace on your own sheet before you commit.
Does it work with Gmail?
Mailvern sends through your own Gmail account. Every email lands in your Sent folder and replies thread normally in your inbox.
Does it support Google Workspace?
Yes. Mailvern is a Google Workspace Add-on and works with both Workspace accounts and personal Gmail accounts. Admins can install it for a whole domain.
Does Mailvern store my emails?
No. Mailvern does not upload your customer data to third-party servers to send campaigns. Your rows stay in your sheet and the message is sent from your Gmail account.
How does open tracking work?
When you enable tracking, Mailvern adds a lightweight tracking pixel to the email and writes the open status back next to the row. You can disable it per campaign.
Can I schedule emails?
Yes. Pick a date and time and Mailvern sends the campaign for you — no need to keep the sheet open. You can reschedule or cancel before it runs.
Can I send only to matching rows?
That is the core of Mailvern. Choose conditions such as Payment = Pending, Status = Approved or Score > 80, preview the matching rows, and only those rows are emailed.
Can I use Gmail aliases?
Yes. Any verified send-as alias on your Gmail account can be selected as the sender for a campaign.
Can Mailvern track replies?
Not yet — reply tracking is coming soon. Today Mailvern tracks opens, first and last open time, and total open count per recipient on the plans that include them.
Can I personalize emails?
Every column header becomes a placeholder like {{First Name}} or {{Invoice}}. Use them in the subject, the body, and even inside links.
How many emails can I send?
Your ceiling is your Google account's daily sending quota — typically 500 a day for personal Gmail and up to 2,000 for Workspace. Your Mailvern plan sets the limit inside that quota.
Do I need to export a CSV?
Never. Mailvern runs in a sidebar inside Google Sheets and reads the sheet you already have open.
What stops someone getting the same email twice?
Duplicate protection records which rows have already been emailed and skips them on later runs, including automatic Auto Run cycles.
What happens if a send fails?
Failures are logged per row with the reason, so you can fix the address or field and re-run only the failed rows.
What permissions does Mailvern request?
Only what sending requires: access to the spreadsheet you open it in, and permission to send email as you. Mailvern does not read your whole Drive or your inbox.
Can I cancel anytime?
Yes. Cancel from your account and you keep access until the end of the billing period. Your sheets, templates and history remain yours.
Start sending smarter emails today
Install Mailvern from the Google Workspace Marketplace and run your first conditional campaign in under five minutes.
3-day trial on paid plans · Works with Gmail and Google Workspace
